Rate is for full day only. Daycare packages must be prepaid for discount and are non-refundable. May be used individually or all at one time. May not be used with other discounts.

Clients are not permitted to bring their own pet bedding. Happy Tails provides all bedding and follows strict laundry ad disinfecting procedures for the health and safety of pets and staff. If pets chew-up or shred their bedding, the bedding will be removed to avoid serious choking hazards or intestinal blockage. Clients are not permitted to bring their own pet toys, EXCEPT one (1) hard chew toy per dog at least 2 ½” in diameter. Happy Tails provides toys, such as balls, rope toys and tug toys for all pets during playtime. The health and safety of your pet always comes first.

We prefer owners to bring their own food. Changes in your pet’s diet and environment may cause intestinal distress. If necessary, we can provide Purina ProPlan Savor Chicken & Brown Rice dog food.

Boarding can be stressful for a pet in a new environment and following a different daily routine. We do all we can to minimize that stress by providing attentive, caring and well-trained staff, and by maintaining a strict cleaning and disinfecting protocol. However, even with the best of care, pets can react to a new environment—the most common symptoms being decreased appetite, loose stools and/or vomiting. Our staff is alert to these changes in your pet and, should any of these problems occur, we will contact the owner and provide updates. Should your pet require emergency or other medical care by a veterinarian, we will transport your pet to your veterinary clinic or to the emergency room.

Happy Tails Pet Resort requires written proof of vaccinations and screenings from your veterinarian before your pet can be boarded. Vaccination & Screening Requirements

Non-Holidays: Reservations are required. A 24-hour cancellation notice is required prior to first day of boarding. Cancellation without proper notice or a no-show for an appointment will result in a fee of $25 (per suite) for standard suites; and $35 (per suite) for luxury suites.

Holidays, including Spring Break: Reservations and a deposit per suite are required. Deposit for standard suites is $100; and luxury suites $150. A five (5) day cancellation notice is required prior to first day of boarding. Cancellation without proper notice or a no-show for an appointment will result in forfeiture of deposit.

Note: For major holidays and Spring Break, depending on the holiday, two (2) weeks to two (2) months advance reservation may be required.